"CONTINUOUS DISCOUNT, CONTINUOUS HAPPINESS POINT"
Free standard shipping on orders over ₺500
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you delivered an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of delivering your package to the return shipper, but in most cases you will receive your refund faster. This includes the shipping time it takes for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return after we receive it (3 to 5 business days), and the time it takes for us to process your return. Your bank will process our refund request (5 to 10 business days).
If you need to return an item, log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Items button. Once we receive and process the returned item, we will notify you of your refund via email.